Jobs in Hospitality

Position:

Guest Relations Executive / Guest Experience Executive

📍 Location:

Pune | Mumbai | Delhi NCR | Noida | Gurugram

🏢 Industry:

Hospitality | Hotels | Resorts | Luxury Properties

💼 Experience:

1 – 5 Years (Hotel / Hospitality experience preferred)

💰 Salary:

₹2.5 LPA – ₹5.5 LPA (Based on experience & hotel category)

🌟 Job Summary

We are looking for a dynamic and customer-focused Guest Relations Executive (GRE) responsible for delivering exceptional guest experiences, ensuring guest satisfaction, and maintaining high hospitality service standards throughout the guest stay.

🎯 Key Responsibilities

Welcome and assist guests professionally during arrival and stay.

Ensure smooth guest check-in & check-out experience.

Handle guest feedback, complaints, and special requests efficiently.

Maintain strong guest relationships to enhance satisfaction and loyalty.

Coordinate with housekeeping, F&B, and front office teams.

Assist VIP guests and provide personalized service.

Monitor guest satisfaction and resolve service issues promptly.

Maintain guest records and update PMS/CRM systems.

Promote hotel facilities, services, and special packages.

Ensure adherence to hospitality service standards.

✅ Required Skills

Excellent communication & interpersonal skills.

Strong customer service orientation.

Presentable personality with professional grooming.

Problem-solving and multitasking ability.

Ability to work rotational shifts.

Knowledge of hotel management software preferred.

🎓 Qualification

Diploma / Degree in Hotel Management / Hospitality preferred.

Graduate with relevant experience can apply.

⭐ Preferred Candidate Profile

Experience in Hotels / Resorts / Luxury Hospitality.

Knowledge of Opera or similar PMS systems.

Immediate joiners preferred.

🎁 Benefits

Competitive salary + service charge

Duty meals & uniforms

Career growth opportunities

Incentives & performance rewards

PF / ESI (as per company policy)
Interested Candidate Share your profile :: info@mraaytalentbridge.com

Position
Commis Chef (I / II / III)

📍 Location:

Pune | Mumbai | Delhi NCR | Noida | Gurugram

🏨 Industry:

Hospitality | Hotels | Restaurants | Resorts | Cloud Kitchens

💼 Experience:

1 – 4 Years (Hotel / Restaurant / QSR experience preferred)

💰 Salary:

₹2.2 LPA – ₹4.2 LPA (Based on experience & property standards)

🌟 Job Summary

We are hiring a passionate and skilled Commis Chef to support kitchen operations and assist senior chefs in preparing high-quality dishes while maintaining hygiene, consistency, and culinary excellence as per hotel standards.

🎯 Key Responsibilities

Assist Chef de Partie and Sous Chef in daily food preparation.

Prepare ingredients including cutting, chopping, marination, and mise en place.

Cook dishes according to standard recipes and presentation guidelines.

Maintain cleanliness and hygiene standards in the kitchen.

Ensure proper food storage and stock rotation (FIFO standards).

Monitor food quality, portion control, and waste reduction.

Follow food safety and sanitation regulations.

Coordinate with kitchen team for smooth service operations.

Maintain kitchen equipment and report maintenance issues.

✅ Required Skills

Basic culinary techniques and cooking knowledge.

Understanding of kitchen hygiene & food safety standards.

Ability to work in a fast-paced environment.

Team player with positive attitude.

Time management and multitasking skills.

Willingness to work rotational shifts.

🎓 Qualification

Diploma / Degree in Hotel Management or Culinary Arts preferred.

Relevant kitchen experience accepted.

🍲 Specialization (Preferred – Any One)

Indian Cuisine

Continental Cuisine

Tandoor

Bakery & Pastry

Multi-Cuisine Kitchen

⭐ Preferred Candidate Profile

Experience in Hotels, Fine Dining, or QSR chains.

Knowledge of kitchen SOPs & plating standards.

Immediate joiners preferred.

🎁 Benefits

Service charge & incentives

Duty meals provided

Career growth opportunities

Training & skill development

PF / ESI (as per company policy)
Interested Candidate Share your profile :: info@mraaytalentbridge.com

Position

Guest Service Agent / Guest Service Assistant

📍 Location:

Pune | Mumbai | Delhi NCR | Noida | Gurugram

🏢 Industry:

Hospitality / Hotels / Resorts / Luxury Properties

💼 Experience:

1 – 4 Years (Freshers with hotel management diploma may apply)

💰 Salary:

₹2.2 LPA – ₹4.5 LPA (Depending on experience & property standards)

🌟 Job Summary

We are looking for a professional and customer-focused Guest Service Agent who will be responsible for delivering exceptional guest experiences, managing front desk operations, and ensuring smooth guest check-in and check-out processes while maintaining high hospitality standards.

🎯 Key Responsibilities

Welcome guests warmly and ensure a positive first impression.

Handle guest check-in and check-out efficiently.

Respond to guest inquiries, requests, and complaints professionally.

Coordinate with housekeeping and other departments for guest requirements.

Manage room reservations and update booking systems.

Provide information about hotel services, facilities, and local attractions.

Maintain accurate guest records and billing details.

Ensure high standards of customer service at all times.

Handle phone calls, emails, and walk-in guest queries.

Upsell hotel services and packages when applicable.

✅ Required Skills

Excellent communication & interpersonal skills.

Strong customer service orientation.

Presentable personality with professional attitude.

Basic computer knowledge (PMS systems preferred).

Problem-solving and multitasking ability.

Ability to work rotational shifts.

🎓 Qualification

Diploma / Degree in Hotel Management or Hospitality preferred.

Graduate in any stream with hospitality experience can apply.

⭐ Preferred Candidates

Experience in Hotels / Resorts / Business Hotels.

Knowledge of Opera or similar hotel management software.

Immediate joiners preferred.

🎁 Benefits

Competitive salary package

Service charge & incentives

Career growth opportunities

Meals & uniform provided (as per company policy)
Interested candidate share your profile :: info@mraaytalentbridge.com

Job Title:

Front Office Manager / Front Office Supervisor

Industry

Hospitality / Hotels & Resorts

Job Location

Pune | Delhi NCR | Mumbai | Noida | Gurugram

Experience Required

3 – 7 Years in Hotel Front Office Operations

Employment Type

Full-Time

Salary

₹3 LPA – ₹6 LPA (Depending on experience)

🏨 About the Role

We are looking for a professional and customer-focused Front Office Manager / Supervisor to lead front desk operations and deliver exceptional guest experiences. The ideal candidate will manage the front office team, ensure smooth check-in/check-out processes, and maintain the highest hospitality service standards.

🎯 Key Responsibilities
Front Office Operations

Manage daily front desk operations including guest check-in and check-out.

Coordinate with housekeeping, reservations, and guest services teams.

Ensure accurate handling of reservations, room allocation, and guest records.

Guest Experience & Service

Deliver excellent guest service and hospitality experience.

Handle guest inquiries, complaints, and special requests professionally.

Ensure smooth handling of VIP guests and special arrivals.

Team Leadership

Supervise, train, and guide front office staff.

Monitor team performance and maintain service standards.

Build a positive and professional team environment.

Reservations & Revenue Support

Manage bookings, room availability, and reservation systems.

Coordinate with sales and revenue teams to maximize occupancy.

Ensure accurate billing and payment procedures.

Compliance & Standards

Maintain hotel operational procedures and service quality standards.

Ensure compliance with safety, hygiene, and hospitality regulations.

✅ Required Skills

Strong communication and interpersonal skills

Customer service excellence

Leadership and team management ability

Problem-solving and multitasking skills

Knowledge of Hotel PMS (Property Management System) preferred

🎓 Qualification

Bachelor’s Degree / Diploma in Hotel Management / Hospitality Management

Relevant experience in hotel front office operations

⭐ Preferred Candidate Profile

Experience working in hotels, resorts, or hospitality chains

Strong guest handling and communication skills

Professional appearance and positive attitude

🎁 Benefits

Competitive salary package

Career growth opportunities

Professional hospitality work environment
Interested candidate share your profile :: info@mraaytalentbridge.com

Job Title

Hotel General Manager

Location:

Pune | Gurugram | Delhi NCR | Mumbai

Industry:

Hospitality / Hotels & Resorts

Experience Required

7–12 Years (Minimum 3+ Years in Leadership Role)

Employment Type

Full-Time

Salary

₹10 LPA – ₹18 LPA + Performance Incentives (Negotiable for the right candidate)

🏨 About the Role

We are seeking a dynamic and result-driven Hotel General Manager to lead and oversee the complete operations of the hotel while delivering exceptional guest experiences and achieving strong business performance.

The ideal candidate will be a strategic leader with proven expertise in hotel operations, revenue growth, team leadership, and service excellence.

🎯 Key Responsibilities
Operational Leadership

Oversee end-to-end hotel operations including Front Office, Housekeeping, Food & Beverage, Sales, and Engineering.

Ensure seamless daily operations aligned with brand and service standards.

Maintain superior guest satisfaction and service quality.

Business & Revenue Management

Drive revenue growth, occupancy rates, and profitability.

Manage budgeting, forecasting, and financial performance.

Implement cost-control strategies without compromising service quality.

Team Management & Leadership

Lead, mentor, and develop department heads and staff.

Build a high-performance, guest-focused culture.

Conduct performance evaluations and training programs.

Guest Experience Excellence

Handle VIP guests and critical escalations professionally.

Ensure exceptional customer service standards across departments.

Monitor guest feedback and implement improvement strategies.

Compliance & Quality Control

Ensure compliance with safety, hygiene, and hospitality regulations.

Maintain operational audits and quality assurance standards.

✅ Required Skills & Competencies

Strong leadership & decision-making ability

Revenue and financial management expertise

Excellent interpersonal & communication skills

Strategic planning & operational excellence

Customer-centric mindset

Problem-solving under pressure

🎓 Qualifications

Bachelor’s Degree / Diploma in Hotel Management or Hospitality Management

MBA (Hospitality / Operations) – Preferred

⭐ Preferred Candidate Profile

Experience managing mid-scale to luxury hotels or resorts

Strong exposure to multi-department hotel operations

Proven record of improving guest satisfaction and revenue performance

🎁 What We Offer

Competitive compensation package

Performance-based incentives

Leadership growth opportunities

Professional work environment

Long-term career progression
Interested candidate share your profile :: info@mraaytalentbridge.com